This is the web site of Remcom, Inc.

Our postal address is:
315 South Allen St., Suite 222
State College, PA 16801
USA

We welcome the opportunity to address any questions or concerns you may have regarding our privacy policy. We can be reached via e-mail at This e-mail address is being protected from spam bots, you need JavaScript enabled to view it , or by telephone at +1-814-861-1299.

All of the information that you provide is kept confidential on secured servers and is not shared, sold, or rented to third parties; however, we may share your information with our authorized country-specific distributors if necessary, only if you are in need of support and are located in a country served by one of these distributors.

We have appropriate security measures in place to protect against the loss, misuse or alteration of information that we have collected from you at our site.

What information we collect:

• Aggregate information about the web pages consumers access or visit, but only to improve the content and usability of our site. Our server recognizes visitors’ domain names but not personally-identifying information such as e-mail addresses.
• Information directly volunteered by you when you request information from us, participate in a survey, or register in our Support Portal.

With respect to cookies: We use cookies only to recognize a person's log-in information in our Support Portal (only for those customers with an already-existing account) and never to track a user's activity.

How we use the information collected:

• To contact customers with transactional information about their accounts or to provide requested support.
• To improve the content of our Web pages.
• To contact consumers for marketing purposes. Generally this includes information that we think will be useful to you such as new product announcements, upcoming events, product enhancement updates, and help and resources to support you in using our products. We may periodically invite you to be a part of market research in an effort to improve Remcom’s products and services. Participation is entirely voluntary and you may choose not to disclose any information that is requested.

With respect to Ad Servers: We do not partner with or have special relationships with any ad server companies.

Accessing your information and making changes:

You have access to all information that we maintain about you. You can access and change this information by e-mailing us at This e-mail address is being protected from spam bots, you need JavaScript enabled to view it , calling us at the above telephone number, or by logging into our Support Portal if you have an existing account. The Support Portal will display the contact information that you provided as part of your registration in the portal as well as your support incidents and our responses and the status of your service agreements with Remcom.

E-mails from Remcom will provide a link allowing you to opt-out of future communications or to change your contact preferences. You may also let us know your wishes by sending e-mail to This e-mail address is being protected from spam bots, you need JavaScript enabled to view it , or by calling us at the above telephone number.

Changes to the policy:

If our information collection and use practices change at some time in the future, we will post the policy changes to our site and will provide you with the ability to opt out of these new uses.

Summary:

We are honored and grateful to be able to communicate with our customers, prospects, and other business associates in order to provide the highest quality of service to the market. We will strive to practice only the most openly honest and fair policies with regards to the information we collect and use, and will always allow our valued contacts to change their preferences at will. Thanks for visiting Remcom!