Request Remcom Technical Support

Please use one of the methods below to submit a support request.

Support is available from 9am-5pm Eastern Time, Monday-Friday.

Please note that maintenance status must be verified by our team before we can provide support.

About Remcom Professional Support

One year of Remcom Professional Support (RPS) is included with each product you purchase.  Maintaining your license ensures that you will always have access to technical support and that you receive free product upgrades.

  • Personal attention: speak directly with our engineers

  • Free upgrades to new product releases

  • Issue resolution guaranteed, including escalation to higher management if necessary

  • Toll-free phone and email support availability

Support Site

For XFdtd and WaveFarer users, we offer in-depth online resources.