Remcom Inc. Global Privacy Policy

This is the web site of Remcom, Inc.

Our postal address is:
315 South Allen St., Suite 416
State College, PA 16801
USA

We welcome the opportunity to address any questions or concerns you may have regarding our privacy policy. We can be reached via e-mail at privacy@remcom.com, or by telephone at +1-814-861-1299.

How we collect information:

  • We have appropriate security measures in place to protect against the loss, misuse or alteration of information that we have collected from you at our site.
  • We collect information about users of our website directly when a user voluntarily provides the information to us by submitting request forms on our website.
  • We collect information automatically as users navigate through the site as follows:
    • As a user navigates through our website, we may use automatic data technology to collect certain information; including: (i) details of your visit to our website, including traffic and location data; and (ii) information about your computer and internet connection, including your IP address, operating system, and browser type. The technologies we use for automatic data collection may include cookies or other storage technology. A cookie is a small data file placed on the hard drive of your computer or mobile device. Cookies may be refused by adjusting the settings in your browser. Our system has permission to issue cookies when you direct your browser to our website unless you have changed your browser settings to refuse cookies.

How we use the information collected:

  • To contact customers with transactional information about their accounts or to provide requested support. We may share your information with our authorized country-specific distributors if necessary, only if you are in need of support and are located in a country served by one of these distributors.
  • To improve the content of our web pages.
  • To contact consumers for marketing purposes. Generally this includes information that we think will be useful to you such as new product announcements, upcoming events, product enhancement updates, and help and resources to support you in using our products. You may opt out of any Remcom correspondence via an easily accessible unsubscribe link.
  • We may periodically invite you to be a part of market research in an effort to improve Remcom’s products and services. Participation is entirely voluntary and you may choose not to disclose any information that is requested.

Ad Servers:
This website uses the Google AdWords and Facebook Ads remarketing service to advertise on third party websites (including Google and Facebook) to previous users of our website. Such remarketing services could be in the form of an advertisement on a Google search results page, a site in the Google Display Network, or presented as an advertisement on a Facebook page. Data collected by Remcom, Google, or Facebook will be used in accordance which each party's privacy policy. Third-party vendors, including Google and Facebook, may use cookies or other storage technologies to present advertisements based on a user’s past visits to www.remcom.com, or any affiliated webpage of Remcom.  A user can opt out of the collection and use of information for advertising targeting by visiting http://optout.aboutads.info/#!/

Accessing your information and making changes:

You have access to all information that we maintain about you. You can access and change this information by e-mailing us at privacy@remcom.com or calling us.

Marketing e-mails from Remcom will provide a link allowing you to opt out of future communications or to change your contact preferences. You may also let us know your wishes by sending e-mail to privacy@remcom.com or calling us.

Changes to the policy:

If our information collection and use practices change at some time in the future, we will post the policy changes to our site along with information on how to opt out of these new uses. 

Summary:

We are honored and grateful to be able to communicate with our customers, prospects, and other business associates in order to provide the highest quality of service to the market. We will strive to practice only the most openly honest and fair policies with regards to the information we collect and use, and will always allow our valued contacts to change their preferences at will. Thanks for visiting Remcom!